Our team works to make kids' leisure fun and exciting. Our mission is to inspire and enrich the lives of children through the creation of captivating games and educational experiences that stimulate creativity and encourage positive social interaction.
We strive to design games that not only entertain but also contribute to the cognitive, emotional and social development of children.
Before restoring your purchase, please ensure that your device is connected to the internet and that the device from which you are attempting to restore the purchase is using the same Apple ID or Google Play account through which the game was originally purchased.
1. On the game's main screen, press the "For Parents" button.
2. Go through parental controls.
3. Press "Restore Purchase".
If this method doesn't resolve the issue, uninstall the game and reinstall it. Afterward, try restoring the purchase again.
Follow the link to get the respective instructions:
On IOS - https://support.apple.com/HT202039
On Android - https://support.google.com/googleplay/answer/7018481
Follow the link to get the respective instructions:
On IOS - https://reportaproblem.apple.com
On Android - https://support.google.com/googleplay/answer/2479637
Apple may charge additional funds for your other subscriptions in one payment.
To view your purchase history, go to reportaproblem.apple.com.
Or look for the receipt from Apple in your email, where it will indicate for which other applications you paid when purchasing our game.
On iOS:
1. Try turning up the volume on your device.
2. Check the physical volume switch on the side of the phone. If you see an orange mark, it means that the “Mute” mode is on. Move the switch to another position.
On Android - Try turning up the volume on your device.